Tracking order
Once your order is processed and shipped, you can easily track its journey to your doorstep. We partner with reliable logistics providers to ensure your CelestielleBelle fashion items reach you safely and promptly.
How to Track Your Order
- Locate your tracking number in the shipping confirmation email sent to your registered email address
- Click the tracking link provided in your email, or
- Use the tracking number on our recommended tracking platforms
- Monitor your package's progress until delivery
Recommended Tracking Platform
17Track
17Track is a comprehensive package tracking platform that supports multiple carriers worldwide. It provides real-time updates and detailed shipping information.
How to use:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view your package status and location
Common Questions
When will I receive my tracking number?
Tracking numbers are typically provided within 1-2 business days after order processing. You'll receive an email with tracking information once your package is shipped.
Why isn't my tracking information updating?
Tracking updates may take 24-48 hours to appear in the system. If no updates appear after 3 business days, please contact our support team.
What if my package shows delivered but I haven't received it?
First, check with household members and neighbors. If still missing, contact us immediately at [email protected] for assistance.
Need Help?
If you encounter any issues with tracking your order or have questions about your shipment, our customer support team is here to help. Contact us at [email protected] and include your order number for faster assistance.